Implementation Support

A Dedicated Implementation Manager From First Device to Full Deployment

As devices go live across your buildings, your Implementation Manager keeps the rollout on track, building by building, site by site.

What Implementation Support Includes

Pre-Installation Plan: Building layouts, device placement, and gateway coverage confirmed before installation begins.

  • Gateway Placement Guidance: Coverage mapped by floor and zone.

  • Alert Escalation Setup: User groups and device groups configured so alerts reach the right person.

  • Go-Live Verification: Hexmodal confirms devices are set up correctly and reports generate in the right format for your AHJ.

How it Works

How it Works

Step 1

Step 1

Single-Site: Your Implementation Manager confirms platform setup, verifies device data, and signs off within days of first install.

Step 2

Step 2

Multi-Building or Enterprise: Your Implementation Manager coordinates building-by-building installation, tracks progress, and keeps leadership updated throughout.

Step 3

Step 3

In both cases, your team installs devices during normal maintenance. Hexmodal handles configuration and validation.

Why It Matters

Compliance systems fail when devices go in without validation: wrong names, alerts that go nowhere, reports that don't match what surveyors expect.

Implementation Support catches those problems before they become yours.

Get in touch

How to Reach Us

Already a Customer?

Submit a request directly from the Hexmodal Platform.

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