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From your first building to your hundredth, Hexmodal's team is with you. Onboarding, installation, training, and compliance support are included in every subscription.

We don’t just deliver equipment that works. Every subscription includes training sessions, guided onboarding, hands-on implementation support, dedicated account management, 24/7 access to a U.S.-based compliance team, and an education center your staff can use anytime.

Hexmodal doesn't ship devices and leave you to figure it out. Every customer starts with an onboarding plan built for your facility, your staff, and your compliance requirements.

As devices go live across your buildings, your Implementation Manager keeps the rollout on track, building by building, site by site.

When Hexmodal flags an issue, a work order is created in your CMMS with the device name, location, and event type already filled in. Your team works the ticket in the system they already use. Hexmodal logs the resolution.

Surveys happen. Devices flag issues. Alerts go off at 2am. When something real is on the line, Hexmodal's U.S.-based support team is reachable by phone and email.

Hexmodal devices mount like standard fixtures. No IT, no wiring changes, no specialized tools. Your technicians can install them during normal maintenance work, and we train everyone to make sure every device goes in correctly.