Services

Everything You Need To Install and Stay Compliant

From your first building to your hundredth, Hexmodal's team is with you. Onboarding, installation, training, and compliance support are included in every subscription.

Collage of professionals: a man smiling with a headset in an office, a woman adjusting a ceiling light fixture wearing safety gloves, and a woman in business attire using a digital tablet in a warehouse.
Everything You Need

What’s Included in Your Subscription

We don’t just deliver equipment that works. Every subscription includes training sessions, guided onboarding, hands-on implementation support, dedicated account management, 24/7 access to a U.S.-based compliance team, and an education center your staff can use anytime.

Onboarding and Training

Hexmodal doesn't ship devices and leave you to figure it out. Every customer starts with an onboarding plan built for your facility, your staff, and your compliance requirements.

Implementation Support

As devices go live across your buildings, your Implementation Manager keeps the rollout on track, building by building, site by site.

CMMS Integration Setup

When Hexmodal flags an issue, a work order is created in your CMMS with the device name, location, and event type already filled in. Your team works the ticket in the system they already use. Hexmodal logs the resolution.

24/7 Compliance Support

Surveys happen. Devices flag issues. Alerts go off at 2am. When something real is on the line, Hexmodal's U.S.-based support team is reachable by phone and email.

Installation Support

Hexmodal devices mount like standard fixtures. No IT, no wiring changes, no specialized tools. Your technicians can install them during normal maintenance work, and we train everyone to make sure every device goes in correctly.

Everything Included

No Add-Ons. No Support Tiers.

Every service listed here is included in your Hexmodal subscription. There are no add-on tiers, no professional services fees, and no per-user charges.

Words from Customers

The Hexmodal system was certainly the easiest technical system that I purchased in the past 10 years. No, IT involvement.

Tony Armelin
Manager of Healthcare Facilities and Engineering
Trinity Health

We have more productive time now. We're very happy with Hexmodal and we plan on implementing more and more devices as they come available.

Ken Brengel
Engineering and Facilities Consultant
NYU Langone

Hexmodal gets me back hours every month that I used to lose testing lights by hand. Now testing lights isn't even something I think about.

George Ferro
Facility Manager
Cushman & Wakefield

We love the convenience of Hexmodal’s Online platform. It is easy to use, provides full transparency across our system, and eliminates risk of missing a failed test.

Nicholas Hristis
Manager, Facilities Management
Northwell Health