When Hexmodal flags an issue, a work order is created in your CMMS with the device name, location, and event type already filled in. Your team works the ticket in the system they already use. Hexmodal logs the resolution.
Integration setup ensures Hexmodal and your CMMS work together seamlessly from day one.
Platform Connection: Hexmodal configures the data mapping between compliance events and your CMMS work order fields.
Work Order Routing: Orders route to the right team, trade, or department using your existing assignment rules.
Testing and Validation: End-to-end testing before go-live confirms work orders are generating, routing, and closing correctly.
Ongoing Support: CMMS configuration changes - new buildings, teams reorganized, device groups updated - Hexmodal supports adjustments.
1. Device Detects an Issue: Failed test, excursion, or compliance event flagged in the Hexmodal Platform.
2. Work Order Created Automatically: Generated in your CMMS with device name, location, event type, and timestamp. No manual entry.
3. Team Resolves the Issue: Technician completes the repair in your standard CMMS workflow. No new systems to learn.
4. Hexmodal Logs the Resolution: Corrective action attached to the original compliance report. The loop is closed.
Submit a request directly from the Hexmodal Platform.
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